Chime, The National Charity for Deafness and Hearing Loss

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9 St Francis St, Galway,
General Details
Contact position: Family Support Worker
091 564 871
Description of main activities / services for children and families:

Our children and families service provides support from the time of diagnosis, right through to aged 18. We provide emotional support, 1:1 family goal development, events and activities throughout the year where families get the chance to meet up with other families, forming friendship and peer support. We provide support using a holistic model of person centred care, alongside our Social Work colleagues our Multi Disciplinary Deaf Specialist Team, and our Explore Mentor programme. Our Social Work team support with rights and entitlements, emotional support and guidance for children and adults. Our MDT team referral pathway is through CDNT and Primary Care. Our Explore Mentor programme provides support for aged 16-25 with support ranging form career guidance, CV preparation and mentoring young adults through the school leaving process through to employment.


Chime’s family support team will provide parents and families with practical information and the emotional support they need to make informed decisions throughout your child’s development, from first diagnosis of hearing loss or deafness to navigating school and college. Chime understands that every family and child is unique with different needs and we aim to work closely with families on their wishes and goals. Chimes new Children and Family Support service will have a person centred ethos with one to one support facilitated by the Family Support Workers. Family and Person Centred Plans will be the mechanism by which the service will be facilitated.

Service Areas
Service Areas:
  • Sligo town and environs
  • Sligo - north
  • Sligo - south, east and west
  • Leitrim - Carrick-on-Shannon and environs
  • Leitrim - south
  • Leitrim - north
Where service is provided
Where service is provided:
  • Service provided at above address
  • Service provided at various locations throughout the area covered
  • Service provided in person's own home
Cost of service to user
Cost of service to user:
  • Free
  • Charge applies for some services / some services free
How to access the service
How to access the service (referral pathways):
  • People can self-refer / access the service directly (without the need for a referral)
  • Parents / guardians can refer
  • Through GP
  • Through schools
  • Through Tusla Child and Family Social Workers
  • Through other Tusla services (e.g. Education Welfare Service)
  • Through HSE services
  • Through other statutory services
  • Through other community / voluntary service
Parental permission needed
Do young people need parental permission to use your service?:
  • Under-18s need parental permission
Age-range catered for
Age-range catered for:
  • Early years (0-4 years)
  • Primary school age (4-12 years approx.)
  • Post-primary school age (13-18 years approx.)
Brief Intervention
Do you specialise in any particular issue(s)?:

Deafness/Hearing Loss

What, if any, regulatory bodies are counsellors members of?:

CORU Social Workers


Want to be listed in our directory?

Services must:

  • Be based in Sligo / Leitrim or provide a service to children, young people or families (0 to 24 years of age, plus pre-birth services) in Sligo / Leitrim
  • Be a state supported or not for profit service or agency
  • Be non-political and non-commercial

Please note that this is not a bulletin board for events; it is a directory of agencies that provide an ongoing service to children, young people and families.

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